Services

Maintenance and Support

Summit offers an annual maintenance agreement that is mandatory in the first year and optional thereafter. We strongly recommend all users subscribe to this continuing service as it provides for free telephone support by E-mail, phone, fax and remote assistance as well as regular upgrades at no additional cost.

Training & consultancy

Whilst our software is easy to use, some users may benefit from training to achieve maximum results. The training may cover all aspects of system installation and advice on the most suitable implementation as well as any other user specific requirements. Training is available at our offices or your own (Melbourne, Sydney, Adelaide and Hobart at listed prices - other locations on quotation).

We also offer training at our premises in Kew and online via Web Conference.

Data conversions

Summit provides an optional service to convert data directly into Assetpro. This service caters for conversion from most older DOS or Windows based Fixed Asset systems or spreadsheets and will save re-keying of all your data. For further information please contact us.

Custom Programming

We are able to offer custom programming (including additional reports) if required.

Bulk Database Modifications

Summit offer database maintenance services which include:

Merging or splitting of data between companies
Bulk rate changes and recalculations
Retrospective revaluations
Remapping of classes and cost centres