Summit offers an annual maintenance agreement that is mandatory in the first year and optional thereafter. We strongly recommend all users subscribe to this continuing service as it provides for free telephone support by E-mail, phone, fax and remote assistance as well as regular upgrades at no additional cost.
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Maintenance and Support
Whilst our software is easy to use, some users may benefit from training to achieve maximum results. The training may cover all aspects of system installation and advice on the most suitable implementation as well as any other user specific requirements. Training is available at our offices or your own (Melbourne, Sydney, Adelaide and Hobart at listed prices - other locations on quotation).
We also offer training at our premises in Kew and online via Web Conference.
Training & consultancy
Summit provides an optional service to convert data directly into Assetpro. This service caters for conversion from most older DOS or Windows based Fixed Asset systems or spreadsheets and will save re-keying of all your data. For further information please contact us.
We are able to offer custom programming (including additional reports) if required.
Summit offer database maintenance services which include:
Bulk Database Modifications
Merging or splitting of data between companies
Bulk rate changes and recalculations
Remapping of classes and cost centres